A raw materials production and transformation company is successful on the market only if supported by an adequate Technical Assistance service: from the choice of the system to its commissioning, up to the supply of spare parts.

To meet customer needs, we offer pre and post sales assistance: we provide customers with the high experience and professionalism of a qualified team of technicians able to offer them their advice on choosing the most suitable system or peripheral. to their activity, maintenance and repair.

AT & Service provides planned assistance services and individual interventions on the plants to keep them always efficient and productive and to avoid the expensive production blocks due to lack of maintenance or sudden breakdowns reported by the machinery.

The number of interventions is established / decided with the customer, based on his actual needs and the size of his plant.

Additional services that we offer beyond the normal care plan are:

• Short-term rental of chillers or temperature controllers, lasting from 7 days to 1 year.
• Dedicated on-site technician: to monitor, repair and maintain the equipment, thereby maximizing operation and productivity.
• Personalized analyst support: solutions and advice from experts in workflow solutions, document systems and processes.
• Sale of spare parts and accessories (gas / nitrogen / monoethylene glycol)
• Technical refresher courses: our expert technicians offer solid training to collaborators and operators, thus obtaining a better understanding between the operators in charge of the machines and the maintenance technicians.
• Evaluation of any withdrawal of the customer's refrigeration unit used for plant modernization (where possible and convenient)
• Advice on the disposal of old chillers or chillers in R22